Core Values
During the summer of 1974, CEO/Founder, Charlie Russell began his journey of creating a remodeling and custom home building company. Customer service and how to best serve homeowners was foremost in his mind.
Today, the continued practice of our Core Values for every home improvement project
Teamwork, Integrity, Professionalism, Value and Safety, has never wavered.
“Customer Satisfaction is not something we do; it’s who we are.
We are real people serving real people with a genuine desire for their satisfaction.”
Charlie Russell, CGR, CAPS
CEO/Founder
Teamwork
“The strength of the team is each member. The strength of each member is the team,”
Phil Jackson, Coach of the Chicago Bulls
Integrity
Treating our clients, communities we serve , and team members with trust, honesty, respect, and empathy.
Professionalism
Act responsibly with accountability and excellence while communicating effectively and appropriately.
Value
Earn and maintain trust by providing the ultimate client experience while building the best value at a fair price.
Safety
Take responsibility for our own safety and for those around us. Without safety, nothing else matters.
Associations & Certifications
Associations
Building Industry Association of Washington (BIAW)
Better Business Bureau
Energy Star Partner
Master Builders Association Built Green
Master Builders Association of King & Snohomish Counties (MBA)
Master Builders Association Remodeler’s Council (MBA)
National Association of Home Builders (NAHB)
Certifications
CAPS – Certified Aging-In-Place Specialist
CGR – Certified Graduate Remodeler
EPA Lead-Safe Certified Firm
design & Build
We make it easy. We are a design/build company. This means we are able to help with both the design and construction of your project. From concept to completion, we manage all the project phases, workers, dealing with the county and thousands of moving parts throughout the entire design/build project. We listen and design your project to meet your needs, wants and budget.
With Westhill you only hire one construction firm and get everything you need for your home improvements. You’re not left with the job of coordinating or mediating while you’re renovating. It is all our responsibility; and we are dedicated to fulfilling your dreams for your home
It’s all about you
Remodeling or building your dream home is a big decision and can be a big investment. It’s not about the drywall, paint, lumber or buckets of nails. It’s about the chef’s delight kitchen, the family room or addition that will, for the first time allow you to host the entire family this holiday. Or maybe it’s your vision of a master bedroom and bathroom that will serve as your ultimate retreat at the end of a long day. We want you to be more than just satisfied when we pack up our trucks at the end of the job, we want you to be excited!
Team Westhill
Our people are our biggest difference. Our highly creative, attentive, experienced and personable team is a joy to work with, by every measure. We have created a collaborative environment that values each and every one of our employees for the skills and personality they bring to the team. We are a family-owned business and that means we consider our employees and clients a part of that family. This makes for a fun workplace, a respectful job site and some really great work.
